Terms and Conditions - Be The Change and Lead the Change Programs

By joining the course Be the Change or Lead the Change on The Great Full Community platform, entering your credit card information, making a payment, a bank transfer or otherwise accessing the course material, enrolling, electronically, verbally, or otherwise, you (“Client”) agree to be provided with products, programs, or services by Michelle Grant (“Coach"), and you are entering into a legally binding agreement, subject to the following terms and conditions:

1) TERMS

(a) Upon execution of this Agreement, electronically, verbally, or otherwise, the Coach agrees to provide services in accordance with the Be the Change or Lead the Change coaching and training programs.

(b) The scope of services rendered by the Coach pursuant to this contract shall be solely limited to those contained therein and/or provided for on the Coach’s website or in the program flyer.

(c) Coach reserves the right to substitute services equal to or comparable to the Program for the Client if reasonably required by the prevailing circumstances.

(d) Client agrees to be open, present and prepared to complete the work as a team together. Client is responsible for his/her own success and implementation of objectives met.   

(e) Client is aware that the Coach has completed International Coaching Federation certified training (ACC and PCC) and is qualified to offer coaching services. However, Coach does not solve matters typically handled by licensed, regulated professionals and is therefore not a replacement for the client’s legal counsel, therapist, psychologist, medical professional or the like.

(f) For the Lead the Change program the Client consents to the coach submitting their name and email address to iEQ9 for the purposes of issuing a link for them to complete a professional enneagram assessment. The cost of the assessment is covered by the Coach and is included as a part of the program participation. The report will be read by both the Client and the Coach. For the purposes of co-learning, the Client will be invited to share their insights and their type and sub-type with the cohort during the sessions focussed on the enneagram.

2) METHODOLOGY Client agrees to be open-minded to the Coach’s coaching methods and partake in methods proposed, to include receiving coaching and guidance from the Coach, guest speakers and contributors. Client understands the Coach has made no guarantees as to the outcome of the coaching sessions or Program, including no guarantee of a promotion, mastery of a skill or securing of a leadership position. The Coach may revise methods or parts of the Program based on the needs of the Client, or as deemed necessary in the Coach’s opinion.

3) DISCLAIMER  By participating in this Program, the Client acknowledges that any information provided should be considered an invitation, recommendation or suggestion. Any action taken, and the results of that action, is solely the responsibility of the Client. The Client acknowledges that the Coach and affiliated guest speakers, contributors and consultants are not liable for any losses the Client may suffer by relying on communicated advice.

4) PAYMENT AND REFUND POLICY

(a) Upon execution of this Agreement, Client agrees to pay to the Coach the full purchase amount, equivalent to monthly instalments or one lump sum payment.

(b) Upon accepting the invitation to join the program, Client agrees to pay a deposit equivalent to one month’s participation fee to secure their place in the program. This deposit is non-refundable. The deposit is deducted from the full program fee so that once the program starts the participant need only pay the remaining monthly instalments.

(c) The deposit and the fee for the program are nonrefundable.

(d) If Client selects a payment plan option, Client agrees to pay fees to the Coach according to the payment schedule set forth on Coach’s website, or otherwise provided to Client, and the payment plan selected by Client (the “Fee”). 

(e) In the event the Client fails to make any of the payments within a payment plan during the time prescribed, the Coach has the right to immediately disallow participation by the Client until payment is paid in full, including disallowing access to modules, materials, and coaching calls or sessions. If the Client does not commence with payment after 30 days, the Coach has the right to terminate the Agreement.

5) INTELLECTUAL PROPERTY RIGHTS  In respect of the documents specifically created for the Client as part of this Agreement, the Coach maintains all of the copyright, other intellectual property rights and any other data or material used or subsisting in the Material whether finished or unfinished. Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Coach to the Client, nor grant any right or license other than those stated in this Agreement. For material and content provided by guest contributors or speakers, the guest maintains the copyright over all the material that they share.

6) RIGHT TO TERMINATE  Coach has the right to terminate the Agreement at any time at her discretion and will provide the Client with a refund for any part of the program not completed that otherwise had been paid for in advance.

The client has the right to end their participation in the program at any time. However, the full fee the client agreed to pay for the program is still owed. No refunds can be granted once the program has started.  

7) GOOD FAITH Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance, and any termination of this Agreement.

8) DISCLAIMER OF WARRANTIES The information, education, and coaching provided to the Client by the Coach, guest speakers and consultants under this Agreement are provided on an “as-is” basis, without any warranties or representations express, implied or statutory; including, without limitation, warranties of quality, performance, non-infringement, merchantability or fitness for a particular purpose. Nor are there any warranties created by a course of deal, course of performance, or trade usage.

9) LIMITATION OF LIABILITY  By using Michelle Grant’s services and purchasing this Program, the Client accepts any and all risks, foreseeable or unforeseeable, arising from such transaction. Client agrees that the Coach will not be held liable for any damages of any kind resulting from or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of the Program. Client agrees that the use of and participation in this Program is at the user’s own risk.

10) DISPUTE RESOLUTION  If a dispute is not resolved first by good-faith negotiation between the parties to this Agreement, every controversy or dispute to this Agreement will be submitted to a mediator of the Coach’s choice. The mediation shall occur within ninety (90) days from the date of the initial mediation demand and shall take place virtually or in the Coach’s state and country of residence. Failure to reach an agreed-upon settlement will result in further legal action.

11) GOVERNING LAW  This agreement shall be governed by, and construed in accordance with, the substantive laws of Switzerland. The parties irrevocably agree that the courts of Zurich, Switzerland have exclusive jurisdiction arising from this agreement.

12) ENTIRE AGREEMENT  This Agreement contains the entire agreement between the parties and supersedes all prior agreements between the parties, whether written or oral.